Exbt believes gaming should be fun, not stressful. That's why we encourage every user to play in a healthy and responsible way. Here you'll find the tools, tips, and support you need.
You can use these tools at any time to stay in control of your gaming experience.
Set a maximum limit on your daily, weekly, or monthly deposits. Once set, any reduction to the limit takes effect immediately.
Decide the maximum amount you are willing to lose within a given period. Once the limit is reached, betting stops automatically.
Set a limit on how long you play in one session. When the time is up, you'll receive a notification and the session will end automatically.
Receive a notification every 30, 60, or 90 minutes to remind you how long you have been playing.
Take a break from your account for 1 to 30 days. You will not be able to log in during this period, but your account will be kept safe.
Lock your account for 6 months to 5 years, or permanently. During this period, the account cannot be reopened under any circumstances.
Gaming is a leisure activity — just like watching a film or playing sport. But like any form of entertainment, it needs boundaries. At exbt, responsible gaming isn't just a policy; it's a core value of our platform.
Online gaming is growing rapidly in Bangladesh. Millions of people enjoy Sports Betting, Live Casino, and bingo every day. Most of them play purely for fun and stay well within their budget. However, some people — particularly those already under stress or with a tendency toward addictive behavior — may start to see gaming as a way to escape their problems. That is where it becomes dangerous.
Exbt is committed to keeping all its users safe. That's why we've built a range of tools from the ground up to help you monitor and manage your own gaming habits.
At exbt, responsible gaming means gaming is just one small part of your life — not your whole life. When gaming starts to take priority over family, work, or financial wellbeing, it's time to take notice.
A responsible gamer is someone who plays purely for entertainment, stays within a defined budget, and accepts losses gracefully. They understand that gaming is not a source of income — it is a leisure expense, just like a movie ticket.
Keep in mind: Before you play, ask yourself: Am I playing for fun? Have I set a budget? Can I accept a loss? If all three answers are yes, you're enjoying gaming in a healthy, responsible way.
The most effective approach to responsible gaming is setting a budget in advance. Deduct all essential expenses (rent, food, savings) from your monthly income, then allocate only a small portion of what remains to gaming.
A simple rule: at the start of each month, set yourself a gaming budget — and stop playing once it's gone. You can automate this with exbt's deposit limit feature.
Often, the people closest to us are the first to notice when someone is struggling with gaming. If a family member or friend raises concerns about your gaming habits, take it seriously rather than brushing it off.
Exbt's support team is ready to assist not only users but also their family members. If someone believes a loved one is struggling, they are welcome to reach out to us directly.
See the example below — what a healthy gaming budget might look like.
These limits can be set at any time through Account Settings or via support. Reductions take effect immediately.
You can activate self-exclusion in just a few minutes.
Contact our support team via live chat or email to request self-exclusion.
6 months, 1 year, 5 years, or permanent — let us know whichever duration suits you.
Our support team will verify your identity for security purposes.
Your account will be locked within 24 hours. Any remaining balance will be returned to you.
If you notice the warning signs below, it may indicate a problem with your gaming. Assess yourself honestly.
Overspending: You keep spending more than you intended, repeatedly.
Chasing losses: Repeatedly playing to try to win back money you have lost.
Dishonesty: Hiding your gaming from family or friends.
Neglecting work or family: Gaming is preventing you from meeting your responsibilities.
Emotional Distress: Feeling irritable or anxious when unable to play.
Playing with borrowed money: Using loans or savings to fund your gaming.
If one or more of the above signs apply to you, contact exbt support right away or activate a cooling-off period.
If these traits describe you, you're enjoying gaming responsibly.
Within a set budget: You set a gaming budget at the start of each month and stick to it.
Accepts losses calmly: Accepts losses without trying to chase them the next time around.
You play for fun: Gaming is entertainment for you, not a source of income.
Family and work come first: Family, work, and health always come before gaming.
Respects time limits: You finish playing within your set time and take regular breaks.
Emotionally grounded: Life feels normal without gaming — no anxiety, no restlessness.
Do these signs sound like you? Then you're a responsible gamer at exbt. We commend you for that.
Answer the following questions honestly. This is a guide, not a professional diagnosis.
If you answered mostly "C" or "D", please reach out to exbt support. Our trained team can help point you in the right direction. Asking for help is not a sign of weakness — it takes real courage.
Exbt is strictly an 18+ platform. If you are a parent and want to prevent your child from accessing this platform, please take the following steps:
Exbt requests your cooperation: any account identified as belonging to a minor is immediately closed.
To ensure responsible gaming, exbt regularly takes the following steps:
At exbt, responsible gaming is a commitment, not just a policy. Use our tools, know your limits, and make gaming truly enjoyable.
Need help? Our support is available 24/7 in Bengali. Support email: [email protected]