Privacy & Security

Exbt Privacy Policy — How We Keep Your Data Safe

This page clearly explains how your personal information is collected, used, retained, and protected at exbt. We believe protecting your privacy is our responsibility.

Last Updated: January 2026

Our core privacy commitments

Exbt never compromises on your data. That is the foundation of how we do business.

SSL Encryption

Every transaction and piece of data you share is protected by bank-grade 256-bit SSL encryption, making it completely unreadable to outside parties.

No sale of data

Exbt never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.

Minimal data collection

We collect only the minimum data strictly necessary to provide our services. No unnecessary information is requested.

Right to deletion

You may request the deletion of your account and associated data at any time. We will action this request unless prevented by a legal obligation.

Regular security audits

Exbt's systems are regularly audited by independent third-party cybersecurity experts. Any vulnerabilities identified are addressed immediately.

Breach Notification

If a data protection issue occurs for any reason, we will notify the affected users and resolve the matter within 72 hours.

1. Introduction & Scope

Exbt ("we", "us", "our") places the highest importance on the privacy of users across Bangladesh and around the world. This Privacy Policy explains what information we collect, why we collect it, and how we protect it.

By visiting the exbt.net website or using our services, you are deemed to have accepted this Privacy Policy. This policy Terms & Conditions Applies in a supplementary capacity alongside.

This Privacy Policy has been prepared in accordance with the principles of GDPR (EU), PDPA, and applicable international data protection regulations.

2. What Data We Collect

Exbt collects only the information needed to provide its services. The types of data we collect include:

Information Provided Directly

Information you provide directly during registration and use of our services:

  • Full name & date of birth
  • Email address and phone number
  • Residential address
  • Identity verification documents (KYC process)
  • Payment information (full card numbers are not stored)

Automatically Collected Information

Information collected automatically while you use exbt:

  • IP address and device information
  • Browser Type & Operating System
  • Page visit history & session duration
  • Gaming activity & betting history
  • Login Time & Location Data
Data type Methods of Collection Required?
Name & email Registration form Yes
Date of birth Registration form Yes (Age Verification)
Identity document KYC Upload For withdrawals
IP address Automatic For security purposes
Cookie data Browser Partially mandatory
3. Purpose of Data Collection

We believe in full transparency about why exbt collects your data. We use your information for the following purposes:

  • Account management: Registration, login & identity verification
  • Service delivery: Betting, gaming, deposit & withdrawal processes
  • Customer support: Troubleshooting & Contact
  • Security: Fraud prevention & multiple account detection
  • Legal compliance: Compliance with KYC and AML (Anti-Money Laundering) guidelines
  • Service improvement: User experience analysis & improvement
  • Personalized experience: Relevant bonus & promotional offers
  • Responsible Gaming: Identifying Problem Gaming Behavior & Providing Support

Our commitment: exbt does not use your data for any purpose beyond those stated above. Promotional emails are only sent if you have given your consent to marketing communications.

4. Who Your Data May Be Shared With

Exbt does not sell your data. However, limited information may be shared in the following circumstances:

Service partners

Game providers, payment processors, and technology service providers may receive limited data necessary to deliver their services. All of them are bound by agreements consistent with exbt's privacy policy.

Legal authorities

Data may be provided to regulatory bodies when required by court order, government directive, or legal investigation. This forms part of our legal obligations.

Business restructuring

In the event of a company merger or acquisition, user data may be transferred to the new operating entity. Users will be notified in advance if this occurs.

Important: exbt never sells or rents your information to advertisers, data brokers, or any other third party for commercial purposes.

5. Cookies & Tracking Technologies

Exbt.net uses cookies and similar technologies. Cookies are small data files stored in your browser.

The types of cookies we use:

  • Essential cookies: Maintaining login sessions and security — the site cannot function without these.
  • Performance cookies: For analyzing page load times and user experience.
  • Functional cookies: Remembers your preferences — language settings, staying logged in, and more.
  • Analytics cookies: To understand which sections of the site are used most.

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some exbt features to stop working.

Exbt does not use any third-party behavioral advertising cookies. Your browsing history is never shared with advertisers.

6. Data Retention & Periods

Exbt does not retain your data beyond what is necessary. Retention periods vary depending on the type of information:

  • Account information: For the duration your account is active, and up to 5 years after closure as required by law.
  • Financial transactions: Up to 7 years in compliance with AML guidelines.
  • Gaming history: Up to 3 years after account closure.
  • Support Conversations: 2 years after resolution.
  • Cookie information: Depending on cookie type, from session-level up to a maximum of 1 year.

Once legal obligations have been met, the relevant data is securely destroyed or anonymized.

7. Your Data Rights

You have a number of rights regarding your personal data. exbt fully supports the exercise of these rights:

1
Right to Access

You can find out what information we hold about you. Submit a request to our support team and we will provide full details within 30 days.

2
Right to Rectification

If any of your information is inaccurate, you can request a correction. Changes can be made via your account settings or through support.

3
Right to Erasure

You may request deletion of your data under certain circumstances. Some data may need to be retained to meet legal obligations.

4
Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

5
Right to Portability

You can request your data in a machine-readable format that can be used with other services.

6
Right to Object to marketing communications

You may opt out of promotional emails or marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 days. You may be asked to verify your identity before we process your request.

8. Protection of Children's Data

Exbt's services are intended exclusively for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If any minor's data is found in our system, it will be deleted immediately and the associated account will be closed. If you believe your child is using exbt, please contact our support team right away.

9. International Data Transfers

Exbt operates servers and partner services in multiple countries. As a result, your data may be transferred to or processed in countries outside Bangladesh.

For any international data transfer, we ensure that:

  • The destination country has adequate data protection laws, or
  • Standard Contractual Clauses (SCC) or equivalent agreements are in place

The same standard of data protection is maintained in all cases.

10. Security Measures & Technology

Exbt uses industry-standard security technologies and practices to safeguard your data:

  • 256-bit SSL/TLS Encryption: Across all data transmissions
  • Encrypted database: For sensitive data at rest
  • Two-factor authentication (2FA): Additional protection for account access
  • Firewall & DDoS protection: To prevent unauthorized access
  • Regular security audits: By third-party experts
  • Staff training: All staff trained in data protection

That said, no system on the internet can guarantee 100% security. Please do your part — use a strong password and never share your login credentials with anyone.

Data breach protocol: In the event of a security breach, we will notify all affected users by email within 72 hours and provide a full explanation of the situation.

11. Changes to the Privacy Policy

Exbt may update this Privacy Policy from time to time — due to legal changes, new services, or security improvements. You will be notified according to the nature and extent of any changes.

For significant changes:

  • A notification will be sent to your registered email address
  • A notification will be displayed upon logging in to the platform
  • The "Last Updated" date at the top of this page will be changed

Continued use of exbt after any changes constitutes your acceptance of the updated policy.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

Privacy email
Live Support
24/7 Bangla Support Available

We typically respond to all privacy-related requests within 3 business days. Complex matters may take up to 30 days.

Common privacy questions

No, exbt does not store your complete mobile banking or card details. Only the reference information required for payment processing is retained — encrypted in compliance with PCI DSS standards.

Partially, yes. After account closure, personal identifying information is anonymized. However, financial transaction records must be retained for 5–7 years under AML regulations as a legal obligation. These records are accessed only when legally required.

exbt does not share your data with external advertising networks. We use internal tools for on-platform page analytics only. Your browsing history is never used to serve ads on other websites.

Contact us via the support chat or email [email protected] with the subject "Data Access Request". After verifying your identity, we will send you a full summary of your data within 30 days.
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Your Privacy Is Protected — Play with Peace of Mind

Your information is fully secure at exbt. Enjoy a world-class gaming experience backed by robust security — register today.

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